Privacy Policy

This Privacy Policy explains how PTS Garage (“we,” “us,” or “our”) collects, uses, and shares information about you when you visit ptsgarage.com(the “Site”) or make a purchase. By using the Site, you agree to the practices described here.

Information we collect

• Order & contact information you provide at checkout — name, shipping address, email address, and phone number.
• Payment information, which is collected and processed directly by our payment processor, Stripe. We never see or store your full card number.
• Automatically collected data such as your IP address, device and browser type, pages viewed, and how you interact with the Site, gathered through cookies and similar technologies.

Cookies & advertising technologies

We use cookies and tracking pixels — including the Meta (Facebook) Pixel — to understand how visitors use the Site, measure the performance of our advertising, and show you relevant ads on platforms such as Facebook, Instagram, and TikTok. These tools may collect information such as the pages you view and actions you take (for example, viewing a product, starting checkout, or completing a purchase), and share it with the respective advertising platform.

You can control or disable cookies through your browser settings, and you can manage ad personalization through each platform’s settings (for example, Meta’s Ad Preferences). Disabling cookies may affect how the Site functions.

How we use your information

• To process, fulfill, and ship your orders, and to provide customer support.
• To send order confirmations, shipping updates, and, if you opt in, restock alerts.
• To measure, operate, and improve the Site and our marketing.
• To detect and prevent fraud, and to comply with legal obligations.

How we share information

We share information only with service providers that help us run our business — such as Stripe (payments), our order-fulfillment and shipping partners, our email provider, and advertising and analytics platforms (such as Meta). We do not sell your personal information. We may also disclose information when required by law or to protect our rights.

Your rights & choices

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to opt out of certain advertising-related data sharing. To make a request, email us at the address below and we will respond as required by applicable law.

Data retention & security

We keep your information for as long as needed to fulfill the purposes described in this policy and to meet legal and accounting requirements. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.

Children’s privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above.

Contact us

Questions about this policy or your information? Email support@ptsgarage.com.